Best practice is a method or technique that has been generally accepted as superior to any alternatives because it produces results that are superior to those achieved by other means or because it has become a standard way of doing things, e.g., a standard way of complying with legal or ethical requirements. Or both.
At Nomad Safaris best practice is pursued vigorously with continous assement using both internal and external audits to ensure that legal compliance is just a part of quality control.
Using various external bodies a framework has been built where all new staff, products, procedures have to be carefully evaluated before implementing within the organisation.
The following are the various external tests Nomad Safaris subjects itself to comply and exceed:-
|Name of Qualification||Authority||Frequency||Description|
|QualMark||Tourism New Zealand||Annual||Intense inquiry in to all aspects of organisation. Policies, procedures and customer feedback.|
|Adventure Mark||New Zealand Government||Annual||Vigorous testing of safety practices relating to all off road activities.|
|Enviro Gold||Tourism New Zealand||Annual||Multi level environmental audit. Highest level, Gold, requires significant conservation initiatives.|
|Certificate of Fitness||Land Transport NZ||6 monthly||Every vehicle has detailed mechanical check|
|Land Concession||Department of Conservation||Annually||Report to the Conservator regarding activity. Contributes to 5 yearly review for concessions|
|Resource Consent||Queenstown Council||Annual monitoring||Permissions to operate on public lands|
|OneMusic copywrite||One Music International||Annual||Play music in shop and Lord of The Rings themes.|
|Radio Telephone||Radio Spectrum Management||Annual||User Licence|
|Business Support Group||Queenstown Chamber Commerce||Annual||Training support, bi-annual awards|
|Business Networking||Skål International||Annual||Discussion forum|
|Tourism Business Group||Tourism Industry Aotearoa||Annual||Awards, training, lobbying, forum|